You’ve got questions, and we’ve got answers!
Here at Reynolds Roofing, ensuring our customers have all the information needed to make informed decisions for their homes and businesses is important to us. Below, you’ll find answers to some of the most common questions we receive, and you can also feel free to contact us if what you’re looking for isn’t included here.
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What roofing services do you offer?
You can turn to us for a comprehensive range of roofing services, including installations, repairs, and replacements. We work on homes and businesses, and we can even provide a free storm damage assessment after severe weather strikes. In addition to roofing services, we also provide gutter installation and repair to help protect your roofing system and ensure proper water drainage.
Are you licensed?
There is no license needed to perform roofing work in North Carolina. However, jobs over a certain price threshold do require the use of a licensed North Carolina General Contractor, which we are. Safety, compliance, and peace of mind are among our top priorities, and our work reflects this commitment to quality.
Why should I choose your team for my roofing needs?
We are committed to performing high-quality work using only the best materials, which is reflected in our status as an Owens Corning Preferred Contractor. This certification also means we’re able to offer unique customer benefits, such as complimentary upgrades to architectural shingles. We remain focused on providing quality services that produce dependable results and earn absolute customer satisfaction.
Do you provide free estimates?
Yes, we offer free, no-obligation estimates for new roofing projects. We also offer free storm damage assessments to help with insurance claims. Simply contact us to schedule an estimate appointment.
Do you offer any warranties on your roofing work?
What are your business hours?
We are available from Monday to Friday, 8:00 AM to 5:00 PM, for estimate appointments and service calls.
Do you provide services for both residential and commercial properties?
Yes, we are able to work on both residential and commercial roofing systems.
What does it mean to be an Owens Corning Preferred Contractor?
Our status as a Preferred Contractor means that we are part of an exclusive network of contractors who meet the highest standards for professionalism, reliability, and craftsmanship. Not only does this status reflect our continued commitment to providing exceptional roofing services, but it also allows us to provide exclusive benefits for our customers, including access to the best materials and exceptional warranties.
What types of roofing materials do you work with?
We work exclusively with asphalt shingle roofing, using only the best materials from trusted manufacturers like Owens Corning.
What is the difference between architectural shingles and standard asphalt shingles?
Architectural shingles, sometimes called dimensional shingles, are thicker, heavier, and provide a more dimensional look that many find more aesthetically pleasing than standard 3-tab shingles. As an Owens Corning Preferred Contractor, we are able to provide architectural shingles as a complimentary upgrade for our customers.
How can I tell if I need a complete roof replacement?
What factors impact the cost of a roof replacement?
The main factors that impact the price are the roof’s size, pitch, new material selection, and the extent of any existing damage. Our team provides a free estimate that details what work needs to be done and how much we expect it to cost, barring any hidden issues, so you have a transparent price for your project.
How do I tell if my roof has storm damage?
Signs of damage include missing or visibly damaged shingles, dents in vents or gutters, visible interior leaks, or loose debris on the roof. The best way to get a complete picture is to schedule a free storm damage assessment with our team, who can safely inspect your roof and provide a detailed report on any damage incurred during a storm.
Do you offer assistance with storm damage insurance claims?
Yes, we have extensive experience working with insurance companies and can help you navigate the claims process. Our team will provide detailed documentation for the claim and can even work directly with your adjuster to ensure the process is as smooth as possible.
How do I decide between a roof repair and a full replacement?
The best decision will ultimately depend on the condition of your roofing. Many minor leaks or issues caused by isolated damage can be repaired without the need for a complete roof replacement. However, widespread or intense structural damage often requires a complete replacement to ensure your roof will perform well. We will assess the damage and provide you with a clear, honest assessment and recommendation based on your unique situation.
What gutter services do you offer?
We offer new gutter installations as well as gutter repairs.
How do I know if I need gutter repair or replacement?
Signs of a problem with your gutters include gutters pulling away from the roofline, visible cracks or rust, and standing water around your home’s foundation after rainfall. Sagging or constant overflowing are also good indicators that it’s time to repair or replace your gutters. We will assess them and provide a detailed estimate for your unique needs.