Serving Concord, NC & Surrounding Areas | Mon–Fri: 8:00 AM – 5:00 PMLicensed & Insured | (704) 794-8364
(704) 794-8364

Frequently Asked Questions

Get answers to common questions about roofing, gutters, insurance claims, and more.

What roofing services do you offer? +

We offer a comprehensive range of roofing services, including installations, repairs, and replacements for both homes and businesses. We also provide free storm damage assessments, gutter services, roof coatings, and insurance claim assistance.

Are you licensed? +

North Carolina does not require roofing-specific licenses, but Reynolds Roofing holds a licensed General Contractor credential for projects exceeding certain price thresholds. We are also fully insured.

Why choose Reynolds Roofing? +

We are an Owens Corning Preferred Contractor committed to high-quality materials and workmanship. We offer complimentary upgrades to architectural shingles, an A+ Better Business Bureau rating, and have never received a negative review.

Do you provide free estimates? +

Yes! We offer free, no-obligation estimates for new roofing projects. We also provide complimentary storm damage assessments to support insurance claims.

What warranties are available? +

As an Owens Corning Preferred Contractor, we provide exceptional materials and workmanship warranties that exceed standard coverage. We'll walk you through all warranty details at the time of your estimate.

What are your business hours? +

We are available Monday to Friday, 8:00 AM to 5:00 PM for estimate appointments and service calls.

Do you serve residential and commercial properties? +

Yes! We handle both residential and commercial roofing systems throughout the Concord area.

What roofing materials do you use? +

We specialize in asphalt shingle roofing from trusted manufacturers like Owens Corning, which offers the best combination of value, durability, and aesthetics.

What's the difference between architectural and standard shingles? +

Architectural shingles are thicker, heavier, and provide a more dimensional look compared to standard 3-tab shingles. They typically last longer and offer better protection.

How do I know if I need roof replacement? +

Key indicators include widespread missing or damaged shingles, significant dark patches or algae growth, granules filling the gutters, significant leaks inside the home, or a roof that is over 20–25 years old.

How do I identify storm damage? +

Look for missing or visibly damaged shingles, dents in vents or gutters, visible interior leaks, or loose debris on the roof. Schedule our free storm damage assessment for a thorough inspection.

Do you assist with insurance claims? +

Absolutely. We have extensive experience working with insurance companies and offer detailed documentation and direct adjuster communication support.

Should I repair or replace my roof? +

Minor isolated damage often warrants repair, while widespread or intense structural damage often requires a complete replacement. We'll assess your roof and recommend the most cost-effective approach.

What gutter services do you offer? +

We provide new seamless gutter installation, gutter replacement, and repair services.

When should I repair or replace my gutters? +

Signs include gutters pulling away from the roofline, visible cracks or rust, standing water around your home's foundation, or constant overflowing.

Still have questions? Call us at (704) 794-8364 or use our contact form. We'll respond within 24 hours.

Ready to Get Started?

Contact Reynolds Roofing today for a free, no-obligation estimate on your roofing project.

Get Your Free Estimate